White-Rodgers Connect

Most smart phones manufactured after 2018 have NFC capabilities. You can check your settings to see if you have NFC.
Android

1. Open your phone’s settings
2. Open your connection settings (Wi-Fi, Bluetooth, etc.)
3. If you see a “NFC” section, then your phone is compatible.
   1. You can also check with your phone’s carrier for more information.

iOS
Most newer iPhones have NFC capability so that you can use the Apple Pay feature. 

• Your phone should be an iPhone 8 or newer.
• Using iOS 13.0 or later.

For Apple devices, the NFC antenna is typically located near the top edge on the back of the device.

For Android, the NFC antenna is typically located near the middle on the back of the device.

On the All-Spark Ignition Module, the NFC Antenna is in the middle of the control, indicated by the NFC marking on the cover label.

In White-Rodgers Connect, there are three places for you to connect through NFC:

1. On the homepage, tap "Connect to Control"
2. In the Configuration tab, tab "Update Control"
3. In the Diagnostics tab, tap "Clear Error History"

Once any of these operations are tapped, place the NFC antenna of your device in contact with the NFC antenna of the control and keep your device in this location without moving until either a check mark appears or the screen changes on the App.

Most tablets do not have NFC capabilities. iPad tablets do not have an NFC antenna included on them.

Once the screen changes and the app confirms the NFC connection was successful, you can  pull your device away from the control to use the app. To complete another NFC connection,  you must place the device again in contact with the control.

First ensure you are using a compatible NFC device. You can check manufacturer specifications to determine if your device has NFC capability. 

If you are confident your device has NFC capability: 

• For Apple: Make sure of the following: 
  • There is no magnetic or metallic strip on the back of the device where the NFC antenna is located (remove your device cover first and then re-try). 
  • When trying to connect or update, the device is held in the proper location (see Question 4) without moving until the screen changes or the check mark appears.

• For Android: Make sure of the following: 
  • NFC is turned ON in settings.
  • Tap “Connect to Control” before the device has been placed in contact with the NFC antenna on the control.
  • There is no magnetic or metallic strip on the back of the device (remove your device cover first and then re-try).
  • When trying to connect or update, the device is held in the proper location (see Question 4) without moving until the screen changes or the check mark appears.

Only licensed HVAC contractors should use the White-Rodgers Connect App.

No. Users can only update the control they're currently scanning, and cannot copy updates to another control.

Please power on the control for at least 15 seconds and try again. 

No. Please hold the device steady until the screen changes or the check mark appears.

Refer to the app listing for the latest OS requirements. Search you app store for "WR Connect".

You do not need an internet connection to search or update a control. 

You do need an internet connection to download the app or send an email regarding a connection issue or product suggestion.

No, the app does not require a login to use, and you will not create a username or password.

The auto-set feature works with hundreds of pre-loaded part numbers.