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Technical Support

Got a problem? We can help. Emerson is dedicated to supporting contractors and technicians on the job. Our support staff is always ready to assist you.

Additional Support

Whenever you need assistance, please reach out to us through the following email addresses, phone numbers, and links. We’re here to help.


Transportation Solutions (REFCON, RMM, LogMan)

For worldwide contact information, please see the Contacts page.

For product support information, please access the Products pages.

For other technical support concerns, please visit the Transportation Solutions Technical Support site.

For support for existing products only, email ts.support@emerson.com  

Support Hotline (International Call): +45 51 18 29 52


Thermostats and Controls

WR.techsupport@emerson.com

Customer & Technical Support: 888-725-9797

White-Rodgers Headquarters: 314-553-3600

Canadian Customer Service: 800-305-6953


Valves, Controls & System Protectors

techsupport.flowcontrols@emerson.com

866-625-8416


E2 Facility Management Systems (formerly CPC)

SolutionTechSupport@Emerson.com

770-425-2724


Dixell

For parameter controllers and systems, email dixell.service@emerson.com

For iPro programmable controllers, email ipro.support@emerson.com


Fusite

fusite.sales@emerson.com

513-731-2020


Vilter

parts.vilter@emerson.com

800-862-2677

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