ProAct™ Smart Dispatch

With the remote resolution of Smart Dispatch, you can reduce your maintenance expenses and cut down on unnecessary dispatch calls. 


Reducing the need for costly dispatch calls

We combined refrigeration and HVAC expertise with state-of-the-art call center capabilities to create an advanced system that can reduce your billable dispatch events by delaying, deferring, and bundling work orders. Reports are generated automatically so you can make the best decisions to keep your retail business running, for less.

We provide maintenance personnel with key operating data and possible causes for the alarm. Maintenance technicians arrive at the site armed with all the information they need to quickly diagnose and resolve the problem. Learn how Smart Dispatch saved a large retail chain over $132,000 in just six months with:

  • Reduced maintenance costs 
  • Improved maintenance efficiency 
  • Retained existing store infrastructure 

Technology is transforming retail issue resolution

The lack of qualified technicians responding to dispatch calls delays your resolution time and ultimately raises your cost. Emerson is committed to resolving these issues for retail business owners like you.


How can our ProAct services help you?


See other ProAct services

Alarm Management is just one of many ProAct products and services we offer. Click here to see more.

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